AI Chatbot for Your Website. Live in 5 Minutes.
Sign up, bring your own LLM key, train on your content, match your brand's voice — and embed a single script tag. Claude, GPT-4, Gemini, or Mistral. Fully hosted. No vendor lock-in.
The Problem with Chatbot SaaS
Locked to One Provider
Your chatbot platform picks the AI model. You can’t switch. When a better, cheaper model comes out next month, you’re stuck. When pricing changes, you eat it.
Sounds Like Every Other Bot
Generic personality. Same canned responses. Your brand has a voice — why does your chatbot sound like everyone else’s?
Flying Blind
Your chatbot handled 1,000 conversations last month. Great — but what did people actually ask? Which pages confused them? Where did the bot fail? Most platforms show you message counts and call it “analytics.” That’s not intelligence. That’s a number.
What if there was a better way?
Your LLM. Your personality. Your knowledge.
No AI model lock-in. Flat-rate pricing.
Meet RoboChat
RoboChat is a hosted AI chatbot platform where you bring your own LLM key. Choose Claude, GPT-4, Gemini, Mistral, or any OpenAI-compatible API. Give it any personality you want. Train it on your knowledge base with Q&A files or website scraping. The built-in Customer Intelligence dashboard shows you exactly what visitors ask, which pages confuse them, and how much money the bot is saving you. Sign up, configure in your browser, embed one script tag — live in 5 minutes.
Your Key. Your Provider. Switch Anytime.
Most chatbot platforms lock you into one AI provider. RoboChat doesn't care which LLM you use — just add your API key in Settings and go. Switch providers in 30 seconds. No code changes.
Anthropic Claude
Nuanced, accurate, natural-sounding conversations. The default choice for most businesses.
OpenAI GPT-4o
Broad general knowledge, established ecosystem, strong reasoning.
Google Gemini
Cost-effective high-quality responses, strong multilingual performance.
Mistral
European businesses wanting an EU-based AI provider, fast and cost-effective.
Any OpenAI-compatible API
Groq, Together AI, Azure OpenAI, or your own fine-tuned model.
Same flexibility for embeddings — choose Voyage AI, OpenAI embeddings, or Cohere. Mix and match providers for chat and search independently.
BYOK means no markup on tokens. You pay your LLM provider directly at their published rates. No hidden per-message fees, no inflated token pricing — just transparent costs you control.
Your Brand Has a Voice. Now Your Bot Does Too.
Most chatbots sound robotic and generic. RoboChat lets you give your bot a personality that matches your brand — no code required. Just describe who the bot should be in the admin panel, and your chosen LLM brings it to life.
The Friendly Expert
SaaS products, tech companies
"You are Alex, a friendly and knowledgeable product specialist. You explain technical concepts simply, use occasional analogies, and always make the customer feel smart for asking."
How does your API handle rate limiting?
Great question! Think of it like a highway on-ramp — we meter traffic to keep everything flowing smoothly. Specifically, you get 1,000 requests per minute on the Pro plan...
The Laid-Back Guide
Lifestyle brands, hospitality, tourism
"You are Kai, a laid-back surf instructor who also knows everything about our shop. Keep it chill, use casual language, throw in the occasional beach reference. Helpful but never corporate."
Do you guys do returns?
Totally! No stress — if something doesn’t work out, just ride it back to us within 30 days. We’ll sort you out with a refund or exchange. Smooth sailing. 🏄
The Professional Advisor
Finance, legal, healthcare
"You are a professional advisory assistant for Schmidt & Partners. Be precise, formal, and thorough. Use proper grammar. Never speculate. If unsure, direct the visitor to book a consultation."
What are the tax implications of selling property in Germany?
Thank you for your inquiry. Property sales in Germany may be subject to Spekulationssteuer if sold within ten years of purchase. I’d recommend scheduling a consultation with one of our advisors to discuss your specific situation.
Change the personality anytime from the admin panel. No code changes. No redeployment. Takes effect immediately.
Launch-Ready Themes. One Click.
12 visual themes and 13 personality templates — mix and match or use our recommended combos. Pick a look. Pick a voice. Go live.
Enterprise SaaS
B2B software, tech products
“Explain technical concepts simply, use analogies.”
Modern E-Commerce
Shopify stores, DTC brands
“Know the catalog inside out. Suggest alternatives. Mention the return policy.”
Healthcare Professional
Clinics, therapists, wellness
“Be warm and patient. Never diagnose. Always recommend consulting a professional.”
Every theme and template is fully editable after applying — they're a starting point, not a prison. Or skip them entirely and build your own look from scratch.
Your Chatbot Is a Goldmine of Customer Insights.
Every question a visitor asks is a signal. When 87 people ask about shipping costs on your product page, that's not a chatbot problem — it's a UX problem. RoboChat doesn't just answer questions. It tells you which questions keep getting asked, where on your site they're coming from, and what content you're missing. Other chatbot platforms give you message counts. RoboChat gives you actionable intelligence.
Question Clustering
Similar questions automatically grouped into topics using the same AI embeddings that power your knowledge base. "Where do I track my order?", "How do I find my shipment?", and "Order status?" all land in one topic — ranked by how often it’s asked.
Page-Level Insights
See which pages on your site generate the most questions. If /checkout has 3× more questions than any other page, something on that page is confusing your customers. Fix the page, watch the questions drop.
Knowledge Gap Detection
When the bot can’t find an answer in your knowledge base, it flags it. See exactly which topics have high fallback rates — these are the FAQ entries, product details, or policies you need to add. Your bot tells you how to make it smarter.
Trend Graphs
Question volume over time per topic. See a spike in "return policy" questions after a marketing campaign? See "payment failed" trending up on Tuesday? Catch problems early, spot seasonal patterns, measure the impact of site changes.
ROI Dashboard
Actual cost per conversation calculated from real token usage. Estimated savings vs. human support. Cumulative ROI tracker showing your return on investment over time.
Resolution Rate
What percentage of conversations get a real answer vs. a fallback? Track it over time. As you improve your knowledge base, watch resolution rate climb. A rising resolution rate means happier customers and fewer support tickets.
Customer Intelligence is included on every plan. Because understanding your customers shouldn't be a premium feature.
How RoboChat Stacks Up
| RoboChat | Chatbase | Tidio | Intercom | |
|---|---|---|---|---|
| Pricing model | Flat rate + your LLM key | Per-message credits | Per-seat + add-ons | Per-resolution |
| LLM choice | Any (BYOK) | OpenAI only | Built-in only | Built-in only |
| Conversations | Unlimited | 1,500–40,000 | 50–1,000 | Pay per resolution |
| Per-message fees | None | $14/1,000 extra | $0.50–$1/chat | $0.99/resolution |
Real Cost at Same Volume
RoboChat has no per-message fees. You pay your LLM provider directly. Range shown: Claude Haiku (fast & cheap) to Sonnet (best quality/price). You pick the model that fits your budget.
| Volume | RoboChat + Claude | Chatbase | Tidio | Intercom |
|---|---|---|---|---|
| 1,500 chats/mo | €32–€42/mo | $40/mo (Hobby) | $79+/mo | ~$989/mo |
| 10,000 chats/mo | €82–€145/mo | $150/mo (Standard) | $149+/mo | ~$5,949/mo |
| 40,000 chats/mo | €191–€443/mo | $500/mo (Pro) | N/A | ~$23,649/mo |
LLM range: Haiku 4.5 (~\u20ac0.002/chat) to Sonnet 4.6 (~\u20ac0.009/chat). Most businesses use Sonnet for quality or Haiku for volume. You switch models anytime.
vs. Hiring a Support Agent
| Human Agent | RoboChat | |
|---|---|---|
| Monthly cost | €2,500–4,000 | From €29/mo + LLM API costs |
| Availability | 8h/day, weekdays | 24/7/365 |
| Languages | 1–2 | 100+ |
| Response time | Minutes to hours | Instant |
| Scales with traffic | Hire more people | Automatically |
| Setup time | Weeks of hiring + training | 5 minutes |
RoboChat doesn't replace your team — it handles the 80% of questions that are repetitive so your humans focus on the 20% that need a person.
Live in 3 Steps
Sign Up
Create your account with email and password. Your 14-day free trial starts immediately — no credit card required. You get full access to Pro-level features from day one.
Configure
Add your LLM API key (Claude, GPT-4, Gemini, Mistral, or any OpenAI-compatible provider). Upload Q&A files or add website URLs to scrape. Pick a visual theme and personality template — or build your own. Your chatbot is ready.
Embed
Copy a single script tag from your dashboard and paste it into your website. The widget appears. Visitors ask questions and get instant answers — in your brand’s voice, from your knowledge base, powered by whatever LLM you chose.
Don't Take Our Word For It. Ask the Bot.
This is a real RoboChat instance trained on our own documentation. Ask it anything. This is exactly what your customers will experience.
Chat Widget Active
Click the chat bubble in the bottom-right corner to start a conversation. Try asking:
Simple, Transparent Pricing.
Every plan includes unlimited conversations, any LLM, full personality control, and the Customer Intelligence dashboard.
Starter
Billed monthly
- Up to 200 pages of training content
- Unlimited conversations
- Any LLM (BYOK)
- Custom personality
- All 12 visual themes
- Customer Intelligence dashboard
Pro
Billed monthly
- Up to 1,000 pages of training content
- Unlimited conversations
- Any LLM (BYOK)
- Custom personality
- All 12 visual themes
- Customer Intelligence dashboard
Business
Billed monthly
- Up to 4,000 pages of training content
- Unlimited conversations
- Any LLM (BYOK)
- Custom personality
- All 12 visual themes
- Customer Intelligence dashboard
All plans include a 14-day free trial with Pro-level features. No credit card required. Downgrade, upgrade, or cancel anytime.
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Conversations / month | Unlimited | Unlimited | Unlimited |
| Training content (pages) | 200 | 1,000 | 4,000 |
| Any LLM (BYOK) | |||
| No per-message fees | |||
| Custom personality | |||
| 12 visual themes | |||
| Customer Intelligence |
Trusted by Teams Who Value Results
“We had RoboChat live on our site within 10 minutes of signing up. The free trial gave us everything we needed to test it with real customers before committing.”
— Head of Marketing, E-Commerce Company
“Switched from Chatbase and cut our costs by 60%. The BYOK model means we control our LLM spend — we use GPT-4o for most queries and Claude only for complex ones.”
— CTO, SaaS Startup
“The Customer Intelligence dashboard is what sold us. We found that 40% of questions on our product pages were about sizing. We added a size guide and questions dropped 70% in two weeks.”
— Head of E-Commerce, Fashion Brand
“We serve customers in 12 countries. The bot handles all 12 languages — 24/7 — and our ticket volume dropped 60%. The ROI was visible within the first week.”
— Head of Operations, Travel Company
“As a small agency, I set up RoboChat for five clients, each with their own theme and personality. The per-tenant isolation means their data never crosses. Clients love it.”
— Founder, Digital Agency
Frequently Asked Questions
Start Your Free Trial.
14 days. No credit card. All features included. Sign up, bring your own LLM key, train on your content, and go live in minutes.
From €29/month · Cancel anytime · All features included